Résumé

Education

University of Central Florida – Bachelor of Science in Digital Media/Web Design, GPA: 3.7/4.0
Boston University – Master of Science in Public Relations, GPA: 3.6/4.0
Florida State University – Bachelor of Arts in Communication, GPA: 3.5/4.0

Experience

Web Applications Developer, City of Orlando
November 2014 – Present

  • Design, develop and/or manage all external City-owned websites, including the main City of Orlando website, cityoforlando.net, and three internal websites:
  • Lead on all content structure and edits for all City websites
  • Work with and train over 100 web authors, in nine departments, to ensure the main City website is always up-to-date and user-friendly
  • Liaise with the City Technology Department on all technical issues related to website servers, domain queries, customer communication regarding technical occurrences and upcoming future technology integration
  • Research and test new tools to better serve Orlando citizens through technology
  • Supervise Interactive Programs’ interns and Spanish Web Coordinator
  • Setup, maintain and troubleshoot all Apple devices in the Office of Communications, including five MacBook pros, eleven iMacs and two iPad minis
  • Participate in City emergency communications response (ESF-14) during natural disasters and other events

Web Developer, City of Orlando
February 2014 – November 2014

  • Project managed two website migrations, for the Orlando Police and Fire departments – moved the existing internal portals to new Linux servers with the WordPress platform
  • Planned, developed and executed two WordPress themes, plugins and design for Fire and Police
  • Interacted with all levels of employees within the Police and Fire departments, including both Chiefs and Deputy Chiefs
  • Developed better content organization, design and new content for both internal portals to create a user-friendly environment, as well as increase overall use of the portals by employees
  • Assisted with the preparation, launch and troubleshooting of the new cityoforlando.net, consisting of over 1,000 pages
  • Worked on content and organization of pages for both Police and Fire’s external pages on cityoforlando.net
  • Prepared curriculum and presentation to train all Web authors in using the WordPress dashboard to edit and publish content to their respective sites
  • Conducted training for an estimated 140 employees
  • Trained Police department to use social media and website to disseminate information to the news media

Web Content Specialist, City of Orlando
May 2013 – February 2014

  • Served as a liaison between Interactive Program’s team and all city departments to update and review all content on the city-wide Intranet
  • Customized WordPress theme to update city Intranet design, usage and integration of modern web applications
  • Developed WordPress template and content for Greenwood Cemetery
  • Provided departmental support in troubleshooting or updating website content
  • Conducted research for Intranet redesign action plan, including: surveys, focus groups and external outreach
  • Maintained Intranet content; frequently updated and wrote articles for the internal homepage

Interactive Programs Intern, City of Orlando
January 2013 – May 2013

  • Re-developed city’s personnel intranet site to be more organized and user-friendly
  • Provided social media support during key city events
  • Worked with legacy systems to analyze search results and update key search terms within the city of Orlando website

Freelance/Volunteering, Melbourne, FL
January 2008 – Present

  • Volunteered at ComeRecommended.com as a community manager for microsite to develop initial website copy, and interact with site partners
  • Operated as an external communications director for startup site MyPRMatch.com. Duties included creating quarterly PR plans, writing weekly blog posts and outreach to PR practitioners and potential clients

Account Executive, LEWIS PR (Boston, MA)
July 2007 – December 2007
Account Coordintator, January 2007 – July 2007
Intern, June 2006 – December 2006

  • Developed and executed communication campaigns for global technology brands
  • Drove creation and management of daily media and analyst activities
  • Extended client relations and activities beyond traditional media relations to include website analyses, marketing strategies and blog outreach. Demonstrated by 240% increase in top tier coverage for client, ECD Systems
  • Achieved monthly media coverage for each client via interviews, industry articles, press release distribution and/or cold pitching. Top hits include articles in eWeek and Internet Telephony
  • Crafted award and speaking submissions on behalf of clients; those accepted included tekom’s tcworld conference and Communications Solutions Product of the Year Award

Skills

  • MS Office Suite, WordPress, HTML, XHTML, CSS, JavaScript, PHP, jQuery, AJAX, JSON, CMS (WordPress), Adobe Creative Suite
  • Ability to understand and use AP Style writing and editing, use of social media for promotion, knowledge of design and layout principles

Accomplishments

  • Proficient in speaking Polish
  • Founding member of Delta Nu Zeta sorority at Florida State University in 2003. The sorority exists today, including a new chapter at the University of Florida